Underwriting Assistant
JOB SUMMARY
The Underwriting Assistant supports the company's customers and departments by performing multifaceted financial tasks related to invoicing, payments, and overall accounting and underwriting support. This position fosters strong relationships with our customers to maintain a high level of customer retention and product loyalty.
primary responsibilities include:
- Process all incoming premium, audit, and outstanding balance payments in compliance with MBG's policies, procedures, and regulations;
- Ensure all billing transactions are processed appropriately;
- Communicate and collaborate with internal departments to ensure MBG's billing system provides accurate payment information;
- Positively and efficiently answer billing and customer service inquiries from external and internal customers;
- Work with the IT Department when there is a production problem, work request, or need to need to collaborate for services testing and deployment;
- Provide support to underwriting departments as requested;
- Document current procedures and recommends improvements/changes as warranted to increase efficiency;
- Perform other miscellaneous duties as directed or assigned.
minimum job requirements:
- General equivalency or high school diploma, associate degree preferred;
- Banking/accounting experience preferred;
- Demonstrated knowledge and understanding to banking/accounting policies, procedures, and regulatory guidelines as related to property and casualty insurance;
- Demonstrated ability and experience with financial, banking, and accounting systems, programs, platforms, and/or reports to enhance customer service;
- Strong customer service orientation and demonstrated ability in dealing with a variety of people;
- Proficient interpersonal relations and communications skills (both written and verbal);
- Proficient computer knowledge;
- Proficient knowledge and understanding of MBG's billing system to produce and analyze daily/monthly billing transactions and reports generated from inquiries;
- Demonstrated analytical, problem solving, organizational and time management skills;
- Proficient math skills;
- General knowledge of insurance;
- Embodies our core values of integrity, community, dependability, and courage;
- Minimum of 2 years' work experience in related position(s).
Additional Information
Full benefits package, including health, dental reimbursement, vision, 401(k) and Roth 401(k), and PTO, starts the first of the month following employment. Please visit our Web site to learn more about us and why you might want to work with us.
Equal Opportunity Employer
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