A Message to Our Policyholders About MBG's Coronavirus Response
We're here for you.
In the midst of the coronavirus (COVID-19) outbreak, Mutual Benefit remains committed to being here for you when you need us. Currently, customer service is continuing as usual. Our dedicated staff is ready to help you as they always are, and we are taking proactive measures to protect their well-being as they do so. We have restricted travel and postponed meetings in an effort to protect the well-being of both our staff and our valued independent agency partners. And we are committed to protecting your well-being, too.
Call Us You can continue to reach our customers services representatives during normal business hours from 8 a.m. to 5 p.m. Monday through Friday by calling 1-800-283-3531. Additionally:
Report an auto, home or business claim 24/7 at 1-800-290-6361
Report an auto glass claim at 1-800-232-8315
Make a payment during normal business hours at 1-800-283-3531
Make a payment 24/7 at 888-505-0153
Take Advantage of Our Online Services Follow the links below to report a claim or make a payment at our website,
thembg.com
MBG is closely monitoring daily changes during the outbreak. We are relying on facts and information provided by federal, state and local authorities as we make decisions. We encourage you to stay informed and safe by following the recommendations of the
Centers for Disease Control (CDC). Please check our website regularly, too, for updates on our response to the situation. MBG will do its best to carry out our mission of helping to build and protect your economic well-being, especially in these uncertain times. We thank you for being a member of our policyholder family. We thank you for trusting us to serve you. May you and your loved ones stay safe and well.
